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26 Oct, 2017

Hospitality and Tourism Internships: Job Description

With the increasing ease of transportation and global environment, travelling – either locally or internationally – has reached a boom like never before. With the growing numbers of tourists, hospitality and tourism field is highly lucrative nowadays. Experience is a must in most of the positions that are available, making internship the best way to start your career in this field. It would also be a chance to learn hands-on how broad the field truly is. These are a few examples of job descriptions for you who wish to have a hospitality and tourism internships. 

Hotel Management

As part of the team who are responsible to ensure that the entire hotel operations run smoothly, high leadership skills and great problem-solving abilities are vital. This field requires flexibility and candidates with a decisive personality because it involves a wide range of work, from hiring personnel and training them to contributing to the hotel’s financial decision. Possible job description for a hospitality and tourism internship in this field might look like this:

·       Help in overseeing daily hotel operations, like facilities maintenance

·       Assist during training for personnel

·       Take part in deciding pricing and offered services

·       Help in building an exemplary rule of conduct to ensure customer’s satisfaction

·       Deal with customers’ complaints, when necessary

·       Assist in research in legal and financial aspects of the business

Housekeeping

One of the jobs that will give you the basic experience on hospitality and tourism field is housekeeping. As the name suggest, your main job would be to maintain cleanliness in general area of the establishment, especially the rooms. Basically, you are in charge in maximizing customers’ comfort during their stay at the establishment. A small spot of dirt in the pillow can ruin a customer’s experience, which then will surely lead to complain to the management. It is housekeeping duty to prevent such things from happening. Possible job description for a hospitality and tourism internship in this field might look like this:

·       Perform various cleaning activities such as sweeping, dusting, and mopping

·       Check for any inadequacies on the facilities and amenities

·       Make sure the rooms‘ hygiene are up to standard

·       Restock depleted consumables

·       Deal with complaints from customers

Tourism Officer

If you are interning as a tourism officer, your main job will be to promote tourism of your designated area and design campaigns to attract more guests to visit. Creativity and interpersonal skills are quite important in this position since you will need to think of ways to persuade customers to come and buy local products that are offered. Organizing time-limited and unique events that can appeal to customers will also be one of the responsibilities of this position. Possible job description for a hospitality and tourism internship in this field might look like this:

·       Promote tourism by producing promotional tourist information, like guidebooks and press releases

·       Coordinate seasonal events and festivals

·       Work together with local authorities, business, and media to enhance local tourism

·       Set up e-platform to reach wider audiences

Chef/Cook

Being a chef or a cook are not just about preparing and putting food on the table but also paying attention to the presentation of the meal. It all should be done with speed, so that the customers will not have to wait too long. Not only that, as part of the kitchen staff, you will also need to be particular about the cleanliness of the kitchen and enforce food safety regulations to maintain the hygiene and quality of the food. Possible job description for a hospitality and tourism internship in this field might look like this:

·       Prepare food on a daily basis

·       Make sure that the kitchen’s hygiene is up to standard

·       Come up with ideas for new dishes

·       Work well with a team in a fast-paced working environment

Reception

First impression is arguably one of the most important aspects in the service industry.  Your job as a receptionist will be to greet guests and answer any questions that they might have. Therefore, working as a receptionist will make you the first personnel of the establishment that the customer will truly interact with. This role is very important to ensure the overall enjoyment of the customers’ stay. Possible job description for a hospitality and tourism internship in this field might look like this:

·       Greet and welcome customers

·       Meet the various needs of a diverse customers and solve problems that might arise during their stay

·       Receive calls and forward any messages

·       Maintain reservations from phone calls, online and walk-in customers

·       Deliver packages to the intended recipients

With the highly evolving dynamics of this field, an internship will give you the necessary experience to start your international career. If you are interested in a hospitality and tourism internships, we can help you secure a position. Just contact us!